Shipping Policy

• Orders are processed within 1-3 business days.

• Standard shipping within [Country] typically takes 3-7 business days, while international orders may take 7-21 business days.

• Shipping fees vary depending on order weight and destination; details are provided at checkout.

• Please ensure your shipping address is accurate at checkout; we are not responsible for delays due to incorrect information.

Return & Refund Policy

• Due to the handmade nature and hygiene standards of our products, we are unable to accept returns.

• If there is an issue with your order (e.g., damaged or incorrect items), please contact us within 7 days of delivery with a photo for verification, and we’ll work to resolve it.

• Refunds will be processed to the original payment method within 5-7 business days after resolution approval.

Product Information

• All soaps are handmade using natural ingredients, and slight variations in color, texture, and scent are normal.

• We recommend conducting a patch test before using our products. If irritation occurs, discontinue use immediately.

• Store soap in a dry area to extend its shelf life.

Privacy Policy

• We respect your privacy and are committed to protecting your personal information.

• We collect only the data necessary for order processing and communication and do not share your information with third parties without consent.

• Payment information is handled securely via our payment processor, and we do not store credit card details.

Disclaimer

• Our soaps are made from natural ingredients and are not intended to diagnose, treat, or cure any medical condition. Please consult a healthcare professional if you have skin sensitivities or allergies.